Honeywell has announced two new AI innovations to help drive efficiency and performance for frontline workers in retail and logistics. The solutions include new capabilities for the AI assistant it is developing for mobile computing platforms and a new CT70 handheld computer that allows workers to optimise tasks such as inventory tracking and returns management.Â
Honeywell’s AI assistant is expected to be a digital resource for the modern labour force. The new features that will help workers operate more efficiently and effectively include inventory search, which allows workers to find items in stock or easily suggest alternatives if the desired item is not available, saving time and providing customers a more accurate answer.
Also product identification rapidly identifies products, parts or faults using natural language and camera input. It is designed to help reduce errors, speed up customer service and enable associates to maintain equipment more effectively.
The Honeywell CT70 mobile computer is a rugged and reliable device that can provide frontline workers with real-time access to critical data, fast barcode scanning and on-screen contactless payment. Powered by the Qualcomm Dragonwingâ„¢ Q-6690 processor, the 5G CT70 includes advancements such as an AI processor, Wi-Fi 7 and the anticipated integration of RAIN RFID in early 2026, designed to help businesses obtain a more accurate and up-to-date picture of their inventory.
Built on the stable, secure Mobility Edgeâ„¢ platform, the CT70 is compatible with a variety of Honeywell software solutions and those from independent software vendors.
