Ricoh UK announced in March 2024 that Paula O’Brien will be the new board director of Sales, succeeding Glenn Griggs, who was appointed to lead Ricoh UK as CEO in July 2023.
Paula has more than 30 years of sales experience across a range of digital services and IT portfolios. Most recently, she headed
up the enterprise retail division at Amazon Web Services (AWS) where she was responsible for driving year-on-year growth as well as spearheading key strategic initiatives as part of the UK senior leadership team.
Prior to AWS, she held senior positions at Xerox and Capgemini.
She will be leading a team of more than 250 salespeople in the UK, responsible for delivering growth and driving value for Ricoh’s customers within the direct sales channel at different stages of their digital transformation journeys.
“I am delighted to welcome Paula to the Ricoh family,” said Glenn. “Our customers and sales teams are set to benefit greatly from the wealth of experience and the people-first approach that Paula brings to the role. Paula’s leadership and clear vision for the future will be crucial in underpinning Ricoh’s market position as we further develop our service offerings, starting with becoming the leading workspace integrator in the UK.”
Paula added: “It’s an incredibly exciting time to be joining Ricoh as both the company and the market are in a period of evolution. We have a great opportunity to help our customers solve a plethora of business challenges and support their business and technology functions, in what is an increasingly complicated digital journey.
“I look forward to working with Glenn and the rest of the leadership team to deliver success for our people and our customers and can’t wait to meet and listen to my new colleagues as I get to know the business.”
