Zebra Technologies Corporation has announced that delivery drivers for DPD Deutschland GmbH are reliably scanning up to 1,000 parcels a day with help from Zebra’s mobile devices. DPD uses Zebra’s all-in-one TC77 mobile computer for all data scans in short-distance transport, helping it keep pace with demand by optimising its logistics.
“Our handheld devices are put through their paces with drivers scanning up to 1,000 parcels a day, and the rechargeable batteries need to be powerful enough to last the entire day – a smartphone can’t do that,” said Rudolf Pöcking, project manager, DPD Deutschland GmbH. “Zebra’s mobile computers are our customer interface for pick-up and delivery, which we selected because of their reliability, durability and long-lasting battery life.”
DPD transports some 400 million parcels worldwide every year. DPD’s growth curve has been steep, and it needed a digital solution to further improve efficiency, productivity and transparency in parcel delivery. IBM, as a supplier for DPD and Zebra Premier Solution Partner, managed the implementation of Zebra’s mobile computers and the deployment of the custom software from DPD, ensuring a smooth and fast rollout.
“Zebra mobile computers are purpose-built for frontline users and designed for ease of use, reliability, and ruggedness,” said Alexander Honigmann, director, Manufacturing, T&L and Government, DACH, Zebra Technologies. “This collaboration showcases how companies can meet the demands of e-commerce, and we’re proud to help DPD improve its operational efficiency and enhance its customer service.”
DPD developed an app to capture data using QR and barcode technology and installed it on about 14,000 devices to increase driver productivity and visibility into parcel deliveries. Drivers can add their own notes to a particular delivery, such as how many parcels were delivered, if any were damaged or where packages were deposited if the recipient was absent. The delivery vehicles are also equipped with Zebra charging cradles.
