While organisations are experiencing fundamental change due to advancing digital, cloud and AI maturity, they are continuing to invest in print infrastructure modernisation to support secure, hybrid work models, according to Quocirca’s Future of Work 2030 Study.
The fourth edition of Quocirca’s Future of Work Study revealed new demands for technology providers as buyers expect a broad range of expertise across AI, security and managed services.
“Organisations are balancing their investments across emerging and traditional office technology as hybrid working practices become more clearly defined,” said Quocirca CEO Louella Fernandes. “As expected, AI spending is set to increase in the coming year, with productivity gains the primary driver. However, 47% also plan to increase their investment in print infrastructure. We are seeing print volumes stabilise as the shape of the less-paper office becomes clearer, and organisations are seeking secure, accessible solutions to support the continuing demand for print.”
The Future of Work Study is based on research conducted among 400 knowledge workers and 400 IT decision-makers (ITDMs) in small to medium businesses and large enterprises in the US, UK, France, and Germany.
Key findings include that improved productivity is the primary benefit expected from AI adoption, cited by 28% of respondents. Also 66% of ITDMs expect to increase investment in AI in the year ahead; they expect to spend 22% of total budget on AI and plan to upgrade 32% of PC fleets to AI PCs in the next 12 months.
Elsewhere, 18% of organisations are now fully paperless. Nevertheless, print volumes are expected to rise by 0.5%, while mobile printing is expected to increase by 2.3%. Also 47% of organisations expect to increase investment in modernising their print infrastructure.
